![]() ![]() ① Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on related products that are in close contact with the body (such as medical treatment, etc.) We will refund you after we have received your package and inspected it. Please E-mail and show the item of the problem to us, for example, show the photos of item(s)quality-related issue or wrong size to us by E-mail. ① Order number and product SKU of the item(s) you want to return. Please include the following information in the return package : If you do not reply to us within 14 business days, we will automatically refund the order. ![]() If your PayPal account name and address do not match your order's name and shipping address, we will email you for verification. We will offer you the choice to either refund or wait for stock. If you purchase goods and we are unable to ship them out due to a stock shortage, we will contact you by E-mail. We will process the refund or exchange request within 14 working days after inspecting the product. If you want to return or replace the product due to a product problem, please contact the customer service staff in time and provide videos or photos of the product problem. However, if the product you received does not match the product you ordered, or the product has some quality problems. We are committed to providing you with high-quality items. To make a claim, please follow one of the options below. This entitles you to claim a refund or replacement within 14-days of receiving your items. Every order from Dentaldenshine has a 14-day return or refund guarantee. ![]()
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